Newbury Orthodontic Centre Logo Newbury Orthodontic Centre
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Newbury Orthodontic Centre is a practice that limits its treatment to the specialist branch of dentistry known as Orthodontics, concerned with the realignment of teeth and jaws to improve the function and appearance of the teeth and face.

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Welcome

Highest standards

Newbury Orthodontic Centre offers specialist orthodontic treatments. Its three Orthodontists (Mr Mak, Miss Jackson and Mr Campbell) are registered on the Specialist List of the General Dental Council and adhere to its rules governing the profession. We provide up-to-date orthodontic treatments to the highest standards for private and NHS patients.

Established in 1988, Newbury Orthodontic Centre is in West Berkshire, at the Berkshire, Hampshire, Wiltshire and Oxfordshire border. It is conveniently located close to Newbury Racecourse, easily accessible by car or train, for patients in Berkshire, the Thames Valley, and further afield

For the child patient with a malocclusion deemed severe enough by the prevailing NHS regulations, we can in most cases offer NHS treatment using removable braces, functional braces, metal fixed (train-track) braces or a combination of the above, to achieve the best treatment results. Private options are also available.

Adult patients are treated on a private basis. We can offer state of the art braces and techniques including self-ligating brackets. If appearance of the brace is more of a concern, aesthetic (ceramic) brackets, lingual appliance(using the latest WIN and Incognito low profile lingual appliance), or virtually invisible aligners (such as Invisalign) may be used depending on the clinical situation.

Although not always feasible, when clinically appropriate, we try our best to provide a non-extraction option.

The practice is committed to maintaining the highest standards and complies with health and safety guidelines on sterilisation and disinfection. We comply with regulations in the use of x-ray equipment. We treat patient confidentiality seriously and are committed to upholding the Data Protection Act 1998. We comply with the Freedom of Information Act 2003. Should you wish to make any comment on our service, we have a practice complaints procedure. Please contact our Complaints Manager Nicky Seymour on 01635 528830 and we will do our utmost to respond to your concerns. If you are not happy with the response you receive from us, you can contact:

For NHS treatment

  • The Customer Contact Centre of NHS England. It will handle all patient complaints, Freedom of Information requests and general enquiries relating to services commissioned by Area Teams on behalf of NHS England.
    Customer Contact Centre, NHS England, PO Box 16738, Redditch, B97 9PT.
    Tel:03003112233 Email: England.contactus@nhs.net
  • Parliamentary and Health Service Ombudsman on 03450154033 or www.ombudsman.org.uk

For private treatment

Newbury Orthodontic Centre was last inspected by the Care Quality Commission, our regulator, in March 2013, when the practice was operated by Mr W Y Mak as the service provider. He is now the Director of the current provider Newbury Orthodontics Ltd. We were found to have met all six standards inspected, including:

  • Respecting and involving people who use services
  • Care and welfare of people who use services
  • Safeguarding people who use services from abuse
  • Cleanliness and infection control
  • Supporting workers
  • Assessing and monitoring the quality of service provision.

The full report can be viewed on the Care Quality Commission’s website using this link: http://www.cqc.org.uk/directory/1-188154713

Please let us know if you require any particular assistance. The practice is on the ground floor with wheelchair access (maximum width 74cm) to the reception, waiting room and one of the 2 surgeries.

A confident smile is one of your most important assets. Our clinical expertise, high standards and up-to-date technology can help you achieve the best results. Contact us for an assessment now.

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ORTHODONTICS

Welcome to Newbury Orthodontic Centre